1. Introduction
Welcome to eSIM Nova. These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our platform, you agree to be bound by these terms.
2. Services
eSIM Nova provides digital eSIM data plans for international use. All products are delivered electronically via email or user account.
3. Eligibility
By using our services, you confirm that:
- You are at least 18 years old
- You have the legal capacity to enter into binding agreements
4. Orders and Payments
- All prices are listed in USD unless otherwise stated
- Payments must be completed before delivery
- Once payment is confirmed, the eSIM will be delivered digitally
- We reserve the right to refuse or cancel any order in case of suspected fraud
5. Delivery
- eSIMs are delivered instantly or within a few minutes after payment
- Delivery is made via email or user dashboard
- It is your responsibility to provide a valid email address
6. Device Compatibility
- Customers must ensure their device supports eSIM technology before purchase
- eSIM Nova is not responsible for incompatibility issues
7. Usage and Coverage
- Network coverage and speed depend on local operators
- Service quality may vary by location
- eSIM Nova does not guarantee uninterrupted service
8. Refunds and Cancellations
- Due to the digital nature of eSIMs, all sales are generally final
- Refunds are only provided under specific conditions as outlined in our Refund Policy
- No refunds for incorrect purchases or change of mind
9. Limitation of Liability
- eSIM Nova acts as a reseller of eSIM services
- We are not liable for service interruptions caused by network providers
- Our liability is limited to the amount paid for the purchased service
10. Intellectual Property
- All content on this website (text, logos, design) is the property of eSIM Nova
- Unauthorized use or reproduction is prohibited
11. Privacy
Your use of our website is also governed by our Privacy Policy.
12. Account Responsibility
- You are responsible for maintaining the confidentiality of your account
- Any activity under your account is your responsibility
13. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on this page.
14. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.
15. Contact Information
For any questions regarding these Terms, please contact us:
Email: support@esimnova.com
Website: www.esimnova.com