1. Introduction
Welcome to eSIM Nova. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
2. Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Email address
- Phone number
- Billing and payment details
Technical Information
- IP address
- Device type and browser
- Operating system
- Usage data and browsing activity
Transaction Information
- Order details
- Payment confirmations
- eSIM purchase history
3. How We Use Your Information
We use your information to:
- Process and deliver your eSIM orders
- Provide customer support
- Send order confirmations and updates
- Improve our website and services
- Prevent fraud and ensure security
- Comply with legal obligations
4. Sharing of Information
We do not sell your personal data. However, we may share your information with:
- Trusted payment providers (e.g., Stripe)
- eSIM service providers and network partners
- Legal authorities if required by law
5. Data Security
We implement appropriate security measures to protect your data, including encryption and secure servers. However, no system is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal data only as long as necessary to:
- Fulfill your orders
- Comply with legal obligations
- Resolve disputes
7. Cookies and Tracking
Our website uses cookies to:
- Enhance user experience
- Analyze traffic and performance
- Personalize content and offers
You can disable cookies through your browser settings.
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion
- Object to data processing
- Withdraw consent
To exercise your rights, contact us at the email below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
10. International Data Transfers
Your data may be processed outside your country, including in jurisdictions with different data protection laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: support@esimnova.com
Website: www.esimnova.com